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An analysis of a complex system like an airline will bring up the hard facts of weaknesses in setup and functions, production numbers and results but also soft factors like cultural aspects and the influence of human behavior.

Furthermore the defined KPIs, the installed controlling systems and feedback loops will be vetted and the inputs of personnel concerned will be heard.

The outcome of this investigation can be benchmarked against best practices in the industry, against international standards and of course against direct competitors and/or well performing companies running a similar business model.

Thereafter a list of gaps will be produced and the necessary changes and possible solutions defined and prioritized. It is utmost importance that a company team is actively involved in these steps to guarantee acceptance and support for the execution of changes.

AVIATION CONSULTING will support and track all steps of the process to avoid a fallback into old culture or behavior.